Privacy Policy
Your privacy is important to us. Learn how we protect your information.
Our Commitment to Privacy
At sereva DXB, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Last Updated: January 2024
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or inquiry forms
- Subscribe to our newsletter or updates
- Request property information or schedule viewings
- Use our property search tools
- Create an account or profile
- Communicate with us via email, phone, or chat
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address and location data
- Browser type and version
- Operating system information
- Pages visited and time spent on our site
- Referring website information
- Device information and screen resolution
How We Use Your Information
Service Provision
- • Respond to your inquiries and requests
- • Provide property information and services
- • Schedule and manage property viewings
- • Process transactions and applications
Communication
- • Send property updates and newsletters
- • Provide customer support
- • Send administrative information
- • Notify about service changes
Website Improvement
- • Analyze website usage and performance
- • Improve user experience
- • Develop new features and services
- • Conduct market research
Legal Compliance
- • Comply with legal obligations
- • Protect against fraud and abuse
- • Enforce our terms and conditions
- • Resolve disputes and legal matters
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website and conducting our business.
Legal Requirements
We may disclose information when required by law or to protect our rights, property, or safety, or that of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Update
Request access to and correction of your personal information.
Data Portability
Request a copy of your personal information in a structured format.
Deletion
Request deletion of your personal information (subject to legal requirements).
Opt-out
Unsubscribe from marketing communications at any time.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
privacy@serevaproperties.com
Phone
+971 4 123 4567
Address
Sereva Properties
Dubai Marina Walk
Dubai, UAE 12345